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About Us

Diversified Services (DSB) was established in 1990 by Alan & Suzanne McKay. Since Alan's retirement in 2019, DSB is now run by their daughter Susan Buchanan, who joined the company 18+ years ago. DSB is one of the largest suppliers of office furniture in Bermuda, and has the support of many long-standing clients. 


Over the years DSB has had a great service team; all Bermudian, all certified and have vast experience. We provide full warranty on all products installed. We also employ a team of part-time installers who we can call upon at a day’s notice to help with large and 'outside of standard hours' projects. We aim to please and work conveniently with all our clients at home or in the office. It is of the utmost importance to us that we keep you happy! We take pride in providing quality and efficient service. For us, customer service will always come first.

We co-ordinate all of our own freight logistics from the time the product leaves the manufacturer, to delivery here on the Island. Bermuda Forwarders transports our local containers on our behalf and we do all customs clearances in-house.

The Diversified Team

Susan Buchanan
General Manager — Director

Susan graduated from Plymouth College of Art & Design in 1994. Unsure about how to use her artistic personality, she returned to Bermuda in 1996 and had a few customer service jobs before finally finding her niche in Diversified Services; thriving in sales, customer service and space planning drawing work. Over the last 20 years she has established a very happy and long-lasting client base. She manages all projects from start to finish and co-ordinates the installation teams.

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